FAQs

Table 1

Service	Minimum Time Required
Audiogram	15 minutes
Mask Fit Testing (per mask)	15 minutes
Pulmonary Function Testing (PFT)	15 minutes
Blood Draws	15 minutes
Immunization	15 minutes
Physical Examination	40 minutes
Functional Fitness Evaluation (FFE)	60 minutes
Drug Test	15 minutes (to a maximum of 3 hours if shy bladder protocol is required)
Drug and Alcohol Test	15 minutes (to a maximum of 3 hours if shy bladder protocol is required)
*Paperwork required to be filled out by employee*	10 minutes

There will be a minimum of two appointments if a functional fitness evaluation (FFE) is included. Otherwise, there may be as many as five or more separate locations for testing in certain areas.

Not necessarily. We try to schedule appointments at one location if possible, but FFEs are always scheduled at a separate location. If additional testing is included (mask fit testing, audiogram, drug testing, vision testing, etc.), these may be scheduled at one site or several depending on the location.

Call us at 1.800.440.0023, option 4. We will re-fax the documentation as soon as possible.

Testing may not occur if the person cancels late, does not show up, does not arrive on time, does not have valid, government-issued photo ID, or has elevated blood pressure. For select occupational testing services, testing may not occur if the person acts in a disruptive, unprofessional, or abusive manner, or arrives unprepared for testing. Please note that children are not allowed in the testing area.

Currently, our team at CannAmm offers the following drug testing options: lab-based urine drug testing, express-based urine drug testing, express to lab-based drug testing, lab-based oral fluid drug testing, and urine screen with an oral fluid lab-based test. The panel and testing options selected will be determined by an organization’s Drug and Alcohol testing policy.

Depending on the testing being completed, individuals are encouraged to arrive at the clinic 10-15 minutes early to complete paperwork. For each service, they can expect the following:

• Drug and alcohol testing: They must have government-issued photo ID and provide a urine sample.
• Mask fit testing: Donor/patient must be clean shaven and must avoid smoking 30 minutes prior to appointment. Eyeglasses cannot be work during Full Face Mask Testing. Bring optical lens mask insert to the appointment. 
• Audiogram: It is recommended that individuals avoid exposure to loud noises for 12-14 hours prior to testing.
• Vision testing/assessment: Individual must bring glasses/contacts to the appointment (if applicable). 
• Functional fitness evaluation (FFE): Bring any necessary safety gear, wear comfortable clothing and running shoes. It is recommended that the individuals avoid caffeine/nicotine for two hours prior to the appointment as this can affect their heart rate/blood pressure during the assessment.
• Immunization: Must bring any previous immunization records. If a Mantoux/TB test is required, the donor/patient will be required to return to the clinic 48-72 hours later for the reading.
• Physical exam: If the individual wears glasses/contacts they must bring them to the appointment as they will check their vision as part of the medical.
• Pulmonary function test (PFT): No smoking or vaping two hours prior to test. The individual must bring any inhalers (if applicable). It is recommended not to eat a big meal before the appointment time.

Yes. To ensure our clients have legally defensible results for drug and alcohol testing, CannAmm collectors are required to be trained in the proper procedures for collections and testing.

DOT qualification training for drug and alcohol collection is the gold standard for training. Some employees (donors) who cross the border to work in the U.S. are required to comply with DOT regulations.

Many companies need to control substance use within the workplace to reduce risk and create a safer work environment. Even if you don’t have a drug and alcohol testing program, education promotes awareness and proactively helps you reduce incidents on the job. With drug and alcohol awareness training, you give everyone on your team the right tools to make their workplace safer and your business more productive by controlling substance abuse within your organization. Our course trains supervisors and managers to properly implement a fit-for-duty program and identify the signs and symptoms of drug and alcohol use, and provides methods and tools to properly initiate reasonable cause testing.

CannAmm offers different delivery methods of training to meet our clients’ needs. Face-to-face training is a four-hour session that can be held at a monthly general training session or offered at a specific company location. Online supervisor training takes about two hours and provides an interactive and flexible training solution to supervisors anywhere and at any time.

Our training schedules can be found here.

A confirmed positive result offers virtually 100% assurance that the specific drug is present in the specimen at a specific level.

Result timelines depend on the test type completed. Generally, you will receive results in 24-72 hours. For lab-based testing, samples that screen negative typically result within 24 hours once the sample is received at the laboratory. Samples requiring confirmation testing typically result within 72 hours. For express-based testing, if the sample is inconclusive and requires confirmation testing, results may take up to 5 business days. Otherwise, results are typically reported out the same day. Please note –  courier delays can be a factor in delivery; this is beyond our control and typically takes 1-3 business days depending on the city of collection.

To set up an account with CannAmm, contact us at sales@cannamm.com. We’ll have you set up and able to schedule appointments within about one hour. There are no fees for setting up an account. The sales representative will help you determine the testing requirements that best suit your company’s policy and/or testing needs and forward you a quote and setup form to be filled out and signed. Once the form is returned, we will provide you with the information required to access our online web reporting and invoicing system. You will be able to schedule appointments right away.

When you fill out the quote and setup form, we ask you to provide a primary contact for reporting results and account changes, a billing contact, and alternate contacts. You can assign different access permissions such as booking only, access to negative results, or access to all results. You can also assign different reporting methods such as online, phone, or fax. You may also choose to allow donors to book their own appointments and receive negative clearance. A list of testing options and costs will be provided.

Employee awareness training before you implement a testing program can be very helpful. This training allows employees to share their concerns and receive answers. We believe that employees will embrace your drug testing program if the program is explained properly. Additionally, we recommend a roll-out phase with 30 days notice that the program will be implemented, giving employees the opportunity to seek help with substance abuse issues before testing takes place.

We use Dynacare Workplace, which is accredited by the Substance Abuse and Mental Health Services Administration (SAMSHA), an agency of the U.S. Department of Health and Human Services (HHS), to perform testing for such regulated industries as the U. S. Department of Transportation. This external agency does an on-site review of the laboratory’s processes and procedures every six months. In addition, as part of the ongoing accreditation process, the laboratory tests a set of “proficiency samples” every three months. These samples are used by the accrediting agency to assess the laboratory’s ability to accurately test and report results. The accreditation process ensures the laboratory is held to the highest standard with respect to performing employment-related drug testing.

Account changes must be authorized by your primary designated employee representative (DER) and submitted in writing to our Client Care group via email support@cannamm.com.  The team can be contacted by phone at 1.800.440.0023, option 9, and we will be happy to help.

You will find drug and alcohol testing invoices online by logging into your account. Occupational health testing invoices are mailed directly as per your billing information that is on file with us.

Yes. “Crack” is a form of cocaine and is detected as a cocaine metabolite.

Drug testing is not intended to measure levels of impairment. Drug tests tell you specific factual information, for example: that specific drug concentration levels have been verified above the established cutoff levels. A test result showing levels above these cutoff levels only indicates a heightened safety risk, not impairment. Additionally, a positive alcohol or drug test cannot tell us if an individual has a dependency issue. For that, we depend on the evaluation of a substance abuse expert.

Specimen adulteration is a mixture of myth and reality. Most products such as vitamins, herbal preparations, and cleaning agents are not effective. Adulteration products have been developed that interfere with the laboratory’s screening and/or confirmation procedures. However, laboratories have procedures in place to detect the use of interfering substances. Many employers consider adulteration to be a more serious offence than a positive result.

If you are completing a drug test that includes prescription drugs, most commonly known as semi-synthetic opioids, you could test non-negative if over the concentration level. A non-negative result is reviewed by a Medical Review Officer to determine if there is a medical reason for testing over the concentration level. If there is a medical reason, then the test will be resulted as negative with a safety-sensitive advisory. If there isn’t an approved medical reason, then the test will be resulted as positive. There are steps in place to protect individuals if they are using prescription medications as prescribed.

CannAmm offers two types of alcohol drug tests. We conduct these tests through either a breathalyzer machine or through saliva.

Marijuana is one of the five drugs that are part of the standard drug testing panel. Marijuana is proven to affect an individuals’ ability to safely perform their duties on a work site, resulting in accidents and incidents causing death, disability, and destruction of property and the environment. Due to this, it will still be included in the standard drug testing panel. Alcohol is legal and it is tested for, as per the standard.

No, the concentration cutoffs for THC have been set so that passive inhalation will not result in a positive test.

What you do at home is your own business. But employers have the right to expect that you are fit for duty when you come to work and that includes not having drugs or alcohol in your body (above the standard).

The collector will call CannAmm and we will contact your designated employee representative (DER) to verbally ID you over the telephone by asking personal questions. If the DER is unable to positively confirm your identity, the appointment will be cancelled and a $25 cancellation fee will be applied. Acceptable photo ID includes a valid driver’s licence, employer-issued photo ID, an employment authorization card / green card, firearms licence, government (provincial/federal) issued photo ID, health card (provincially issued), Indian status card, or passport.